0800 925 839

What This Warranty Covers

Your Waltex Warranty covers defects in material and workmanship in Waltex products purchased and serviced in New Zealand.

What This Warranty Does Not Cover

The Warranty does not cover: (1) damage caused by accident, misuse, abuse, improper installation or operation, rental, product modification or neglect; (2) damage occurring during shipment; (3) damage caused by repair or service performed by persons not authorised by Waltex; (4) products on which the serial number has been altered, defaced or removed; (5) products not purchased from an Authorised Waltex Dealer.

Who This Warranty Protects

This Warranty protects only the original purchaser of the product.

How Long This Warranty Lasts

The Warranty begins on the date of purchase by the original retail purchaser. The duration of the Warranty is 12 months.

What Waltex Will Do

We will repair or replace (at Waltex’s discretion) products covered by Warranty at no charge for labour or materials. If the product or component must be shipped to Waltex for Warranty service, the consumer must pay initial shipping charges. If the repairs are covered by Warranty, Waltex will pay the return shipping charges.

How To Get Warranty Service

(1) Take the defective item and your sales receipt or other proof of date of purchase to your Authorised Waltex Dealer or Authorised Waltex Service Centre. OR (2) Ship the defective item, prepaid, to Waltex, 143 Mulgrave Street, Ashhurst, 4810. Include a detailed description of the problem, together with a copy of your sales receipt or other proof of date of purchase as evidence of Warranty coverage. Also provide a complete return address.

Limitation of Implied Warranties

ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.

Exclusions of Damages

Waltex’s liability for any defective product is limited to the repair or replacement of the product, at Waltex’s option. If we elect to replace the product, the replacement may be a reconditioned unit. Waltex shall not be liable for damages based on inconvenience, loss of use, lost profits, lost savings, damage to any other equipment or other items at the site of use, or any other damages whether incidental, consequential or otherwise, even if Waltex has been advised of the possibility of such damages.

If you have any questions about this warranty or services received or if you need assistance in locating an Authorised Service Centre, please contact Waltex on 0800 925 839. Features and specifications subject to change without notice.